Visit Britain has shared clarification for the accommodation sector surrounding Step 2 of the reopening roadmap for businesses in England.

Following further information released by the government please see a summary guidance on the reopening of accommodation below.

  • From Step 2, no earlier than 12 April, separate and self-contained accommodation will be open for leisure stays. This is defined as accommodation in which facilities (kitchens, sleeping areas, bathrooms and indoor communal areas such as: lifts, staircases, lounges, sitting areas and internal corridors for entry and exit) are restricted to exclusive use of a single household/support bubble. A reception area is not to be treated as a shared facility or indoor communal area if they are required in order to be open for check-in purposes.

What can open

  • At Step 2, accommodation in which all facilities listed above are for the exclusive use of a single household/support bubble may open. This will mean that holiday parks, ‘standalone’ holiday lets such as houses and cottages, chalets, yurts, holiday boats, and motels which do not rely on sharing those facilities listed may open.
  • Campsites and caravan parks will be permitted from Step 2 provided that the only shared facilities used by guests at the campsite or caravan park are washing facilities, toilets, water points and waste disposal points. These facilities should be operated so as to ensure no household mixing takes place. This would involve either assigning shower facilities to one household group/support bubble, (i.e. making them private), or running a reservation and clean process (whereby one household can exclusively book the shared facilities for a fixed time, and the facilities are cleaned between reservations and kept well-ventilated).
  • All accommodation may continue to open for the current permitted reasons, such as to provide accommodation for those who are unable to return to their main residence; for the homeless; for those who need accommodation for work, education or training purposes; for those who need to attend medical appointments; or for those self-isolating as required by law including for the Managed Quarantine Service for high risk international arrivals.

What cannot open

  • This phased approach to reopening means that the rest of the sector will follow at Step 3. Between now and Step 3 this means a continued closure of hotels, hostels, B&Bs, guest houses and any other accommodation that relies on sharing these facilities. This will also require the continued closure of any holiday lets or serviced accommodation within apartment buildings that share any of the facilities listed above.
  • From Step 3, no earlier than 17 May, all remaining accommodation will be permitted to reopen for leisure stays.

Step 2 – will also see the reopening of non-essential retail; personal care facilities and close contact services such as beauty salons, spas and massage centres (except for steam rooms and saunas); and indoor sports and leisure facilities such as gyms and swimming pools. Where these facilities are located within a hotel or other guest accommodation, they are permitted to reopen and can be accessed – if necessary – from inside the building i.e. without the requirement for direct street access, though businesses should continue to comply with COVID-secure guidance to mitigate transmission risk. Outdoor hospitality which is permitted to open at Step 2, located on a hotel premises or other guest accommodation, may also reopen, and customers will be permitted to use indoor toilets as required.

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